Warranty Policy

Brand New Warranty Policy #

For BRAND-NEW in miner comes with Original Packaging, an official manufacturer warranty is provided have 180 days. Please check the warranty rules from the manufacturer’s official website.

 

 

Used Miner Warranty Policy #

 

OVERVIEW #

Any defective unit can return for repair and replacement as long as you notify us within 3 days of delivery. A product is deemed defective if it varies more than 10% from our specifications. We will be responsible for arrange localize repair vendors where close to your States or cities return for defective products then to fix it covered by our warranty. If it is out of warranty, we will be providing paid maintenance service.

 

USED HARDWARD WARRANTY AND DISCLAIMER #

 

(a) WARRANTY AGAINST DEFECTS. G2Miner warrants that, under normal use, the Products (excluding those referred to in Section (b) below) shall, at the time of delivery to Buyer be substantially free from defects in material or workmanship and shall substantially conform to G2Miner’s specifications for such Product. Buyer will notify G2Miner in writing of any non-conforming Products within three (3) days of delivery, otherwise G2Miner will have no further obligation or warranty for such Products. Such notice will describe in reasonable detail the non-conformance claimed by Buyer. Delivered Product will be deemed accepted and conforming unless Buyer provides such notice within the three (3) day period.

 

(b) G2MINER’S SOLE AND EXCLUSIVE OBLIGATION, AND BUYER’S SOLE AND EXCLUSIVE RIGHT, WITH RESPECT TO CLAIMS UNDER ITS WARRANTIES SHALL BE LIMITED TO THE REPLACEMENT OR REPAIR OF A DEFECTIVE OR NONCONFORMING PRODUCT, OR IF G2MINER CANNOT REPAIR OR REPLACE SUCH PRODUCT AFTER USING COMMERCIALLY REASONABLE EFFORTS, OR AT THE OPTION OF G2MINER, THEN A REFUND TO BUYER FOR THE PURCHASE PRICE OF THE DEFECTIVE OR NONCONFORMING PRODUCT. G2MINER WILL HAVE A REASONABLE TIME TO REPAIR, REPLACE OR REFUND. THE NON-CONFORMING OR DEFECTIVE PRODUCTS SHALL BECOME G2MINER’S PROPERTY AS SOON AS THEY ARE RETURNED FOR REPLACEMENT OR REFUND.

 

(c) At G2Miner’s request, Buyer will ship Products returned under warranty claims to G2Miner’s designated facility in conformance with G2MINER’s then current Return Material Authorization policy and are accompanied by a statement of the reason for the return on a Return Material Authorization form issued by G2Miner. Where warranty adjustment is made, G2Miner’s will pay for return shipping expenses. Buyer shall pay for returned Products that are not defective or non-conforming together with the freight, testing and handling costs associated therewith. Except as provided in warranty, G2Miner has no obligation to accept returns.

 

(d) Notwithstanding the foregoing, G2Miner shall have no obligations for breach of warranty if the alleged defect or non-conformance is found to have occurred as a result of environmental or stress testing, misuse, neglect, improper installation, accident or as a result of improper repair, operation at voltages other than as specified by the manufacturer, overclocking above the nominal clockrate, operation in an ambient temperature other than 5-27 degrees Celsius, use with non-certified equipment, alteration, modification, storage, transportation or improper handling. Further, a computing Product will be deemed to operate within its specifications if it varies within ten (10%) more or less than the performance stated in its specifications when operated at the nominal voltage specified by G2Miner.

 

(e) THE WARRANTY GRANTED ABOVE SHALL EXTEND DIRECTLY TO BUYER AND NOT TO BUYER’S CUSTOMERS, AGENTS OR REPRESENTATIVES. THE EXPRESS WARRANTY GRANTED ABOVE IS IN LIEU OF ALL OTHER WARRANTIES, WHETHER EXPRESS OR IMPLIED, INCLUDING ANY IMPLIED WARRANTIES OF FITNESS FOR A PARTICULAR PURPOSE, MERCHANTABILITY, OR NON-INFRINGEMENT OF INTELLECTUAL PROPERTY RIGHTS. ALL OTHER WARRANTIES WHETHER EXPRESSED OR IMPLIED ARE HEREBY SPECIFICALLY DISCLAIMED BY G2MINER.

 

(f) Except as may be prohibited by law, the foregoing states the entire liability of G2MINER, and Buyer’s sole and exclusive remedies, in connection with defective or non-conforming Products.

 

Grades for Used Equipment (below) #

 

Used, Like New, A+ #

Equipment was unboxed from Original Packaging, but 1) has never been turned on, is 2) is still free of dust, debris, and residue, and 3) has been re-boxed back into Original Packaging with serials on boxes matching the Equipment.

 

Used in Excellent Condition with Original Packaging, A #

Equipment was turned on, (“used”), but is free of rust, dust, debris, and residue. Equipment was either run in clean datacenter conditions, or has been disassembled, cleaned, and reassembled. In Original Packaging with serials on boxes matching the Equipment.

All the components have been inspected and any non-performance either repaired, replaced, or disclosed.

 

Used in Excellent Condition, A- #

Same as A except not in Original Packaging.

 

Used in Good Condition with Original Packaging, B+ #

Equipment was turned on, (“used”), and has been dusted to remove clumps of dust and dirt. Free of rust. May still have thin layer of dust or residue to the touch.

All the components (fans, boards, chips, controllers, etc.) have been inspected and any non-performance either repaired, replaced, or disclosed. Verified to run stably. In Original Packaging, however serials may or may not match.

 

Used in Good Condition, B #

Same as B+ except not in Original Packaging at all.

 

Used in Working Condition, B- #

Equipment was turned on, (“used”), and all the components have been inspected and any non-performance either repaired, replaced, or disclosed. Verified to run stably.

Although components have been inspected, has not been cleaned. May still contain clumps of dirt and dust in the folds of the boards and heat sinks.

 

Used in Unverified but Warrantied Condition, C #

Equipment was turned on, (“used”), and Equipment has neither been inspected or cleaned. Any non-working components still eligible for our warranty. Equipment may still contain clumps of dirt and dust in the folds of the boards and heat sinks.

 

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